
Explore practical courses, on-demand learning and premium resources designed for people who manage conflict, complaints, challenging interactions and dispute resolution processes.
The Shiv Martin Consulting (SMC) Learning Hub brings together live training, self-paced learning, leadership programs and ready-to-use professional resources for leaders, HR teams, complaints teams, conciliators, mediators and workplace practitioners who need clear, practical and accessible tools.
This learning platform aims to support better conversations, stronger processes and more confident decision-making.
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Browse live courses, on-demand learning and premium resources designed to support practical conflict management, complaint handling and dispute resolution skills.
Find training, tools and professional resources to help you manage challenging interactions, strengthen workplace conversations and build more confident dispute resolution practice.
Recordings purchased through this platform are available for 3 months from the date of purchase.
Access is for viewing by the purchaser of the video.
We understand that purchasers may wish to show the recording to colleagues, however the current pricing is for individual viewing only.
If an organisation would like a group viewing option, we are happy to propose a separate group viewing price or to discuss a customised in-house option for your team. Enquire here.
The content is informational only and does not constitute legal advice.
Have a question or facing a technical issue? Get in touch with us directly:
Technical and General Support: Contact Mish at [email protected]
Course and Content Questions:Contact Shiv at [email protected]
For in-house mediation, team facilitation, training and policy development support:
We acknowledge the Yugara/Yuggera and Turrbal Peoples as the Traditional Custodians of the lands on which we are based (Meanjin / Brisbane). We pay our respects to their Elders - past, present and future - and we recognise that these lands have never been ceded.